From the moment our repair quote is accepted the customer has access to every step of the repair job from start to completion.
Spindle Repair Process
Incoming Inspection & Analysis
This first step determines the most common failures. It also ensures that a perfectly running spindle was not mistakenly pulled out of a machine.
Disassembly, Cleaning & Component Inspection
The spindle is completely broken down and cleaned. Every part, mechanical or electrical, is inspected to determine the cause of failure as well as the scope of the damage.
Failure Analysis & Repair Quote
Once all these steps are taken the customer will receive a detailed and firm quote that includes:
- Failure analysis
- Labor cost
- Spare parts
- Rework
- Balancing
- Delivery date
Actual Repair
Spindles are repaired in our temperature controlled clean room, utilizing all new parts that meet OEM specifications.
Balancing is done to Quality 1 or 0.4µm, dependent upon the spindle.
Meeting OEM specifications allows us to offer a 2,000-hour runtime guarantee on all belt-driven spindles and a 1,000 hour runtime guarantee on high frequency spindles.
Turnaround
We understand downtime is costly, so we also offer an expedited spindle service for emergency situations. The expedited service is at an an additional charge, which is explained in detail with each and every repair quote.